Privacy and cookie notice.

Last updated: September 2026

Who we are

Cybertec Solutions ("we", "us") is responsible for the personal information collected through this website. You can contact us about privacy at info@cybertecsolutions.co.bw, on +267 72 536 591, or at Office G26, Fairgrounds Mall, Gaborone, Botswana.

What we collect and why

• Enquiries. When you use our contact form it opens your own email app, and we receive what you choose to send: usually your name, email address, organisation, phone number and message. We use this only to respond to you and, if you become a client, to provide our services.
• Calls and WhatsApp messages. If you call or message us, we receive your phone number and what you tell us, and use it to respond to you.
• The security self-check. Your answers are processed only in your browser. They are never sent to us or stored.
• Technical data. Our hosting provider, Vercel, processes your IP address and basic request information (browser type, pages requested) to deliver the website and protect it from abuse. If you allow analytics, Vercel Web Analytics also records anonymous page views (such as which page was visited, the referring site, and your country and device type), and Vercel Speed Insights records how quickly pages load on your device, without using cookies.

We process enquiry information to take steps at your request before any agreement, and for our legitimate interest in responding to people who contact us. We use optional cookies only with your consent.

Cookies

Cookies are small files a website stores on your device. We only set a cookie that is strictly necessary. Optional cookies are only set after you allow them, and you can change your choice at any time.

Change cookie preferences

You can also block or delete cookies in your browser settings. If you withdraw consent, we delete the first-party cookies of that category; cookies set by Google can be removed in your browser.

Who we share information with

We do not sell your personal information. We share it only with service providers who help us run the website and our business, such as our website host and email provider, and with Google if you allow the embedded map. Some of these providers may process information outside Botswana; where they do, we rely on them to protect it with appropriate safeguards.

How long we keep it

We keep enquiry information for as long as we need it to respond to you and for our normal business records, then delete it. Your cookie choice is kept for 12 months, after which we ask again.

How we protect it

The website is served only over encrypted HTTPS with strict security headers, and access to enquiries is limited to the people who need it to respond to you.

Your rights

Under Botswana's Data Protection Act you can ask us to:

• tell you what personal information we hold about you and give you a copy;
• correct information that is inaccurate or incomplete;
• delete your information, or restrict how we use it;
• stop using your information where you object to how it is used;
• withdraw your consent at any time, for example to optional cookies, without affecting anything done before.

To make a request, email info@cybertecsolutions.co.bw. If you are unhappy with how we handle your information, you can complain to Botswana's Information and Data Protection Commission.

Changes to this notice

We will update this page if our practices change. If we change the cookies we use, we will ask for your consent again.